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Our dedicated Customer Service team, based at our Coventry HQ, are always on hand to assist. When looking to buy online, you want it to be speedy, simple and secure. We feel the same approach should apply, regardless of the method with which you choose to order.
We firmly believe that a luxury bathroom should be affordable. We work directly with global suppliers, cutting out the middleman, to make this possible.
Emma Bowen, Customer Service Advisor
We are open 7 days a week, so please contact us on
0800 6345 666 for any queries. To see our weekly opening hours please click here.
At BathEmpire, we truly believe that customer experience is the most important facet of our business. Our dedicated Customer Care team pride themselves on providing every single customer with an effortless and smooth journey with our company.
Joanne O'Connor, Customer Service Supervisor
We work diligently to ensure that every transaction goes through without any hitches. Interacting with every area of the BathEmpire team as well as the customers means that our representatives stay with the transaction process from start to finish.
Dawn Hennessy, Sales Administrator
The Stock Controllers at BathEmpire play a fundamental role in securing customer satisfaction. Keeping constantly abreast of sales and maintaining product quality means that the best possible products will always be available to our clientele.
Donna Jones, Stock Controller
Our Warehouse Operatives strive to ensure that our products reach the customer in perfect condition. This involves individually checking every piece of packaging and the loading of each order to provide maximum fulfilment when receiving goods from BathEmpire.
Mark Rendchen, Warehouse Operative
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